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FREE U.S. SHIPPING OVER $100 | FREE RETURNS
Changes to your order must be requested via email to help@unrlco.com. We will do our best to catch your request before it has been shipped, though we cannot guarantee this.
Changes to your order must be requested via email to help@unrlco.com. We will do our best to catch your request before it has been shipped, though we cannot guarantee this.
We do not offer orders over the phone at this time. Please reach out to help@unrlco.com if you have any questions or run into any issues when placing an online order. We would be happy to assist.
If you would like to be notified of the restock, go to the specific garment and size you would like to purchase. Once you choose your size and color, click the button that says “Notify When Available” to be emailed as soon as the garment is available for purchase.
UNRL ships internationally through the United States Post Office (USPS) international shipping system. USPS tracking information for international shipments is only available until the package leaves United States borders. However, USPS tracking will display a notification once the package has been delivered. If your package doesn't arrive within 10-12 days we recommend that you contact the postal service in your country for more information.
*If you place an order, you will be responsible for all duties, taxes and customs charges which are due at the time of delivery.
UNRL is not liable for any lost or stolen packages. By accepting our Terms of Service you hereby agree to indemnify and hold UNRL harmless from any lost or stolen claims. Once the package enters the hands of the courier our control over that package is limited. However, in the event of a lost or stolen package we will work with you and put forth our best effort to help track down your package.
All orders are processed and shipped from our headquarters in Minneapolis, Minnesota.
You can reset your account password by clicking "Lost your password?" on the login page linked here. This action will prompt you to enter your email and create a new password. If you are still having trouble, please reach out to help@unrlco.com
Login to your account and click the tab that says "My Rewards". This will show your points, rewards history, and more.
Sign up here and start leaving your legacy. You will instantly receive points for joining. Plus, it’s completely free!
Sign up and you will receive 50 points on top of tons of other perks as you earn.
Points will be awarded into your My Account page immediately after your purchase.
In cart, you will see a Rewards box where you can choose to apply your Reward towards your purchase.
Anyone that signs up for Legacy Rewards will start at Level 1 (Bronze) status. Remember to sign into your account when making purchases to count your purchases and level up to the next Tier.
If you are interested in wholesale pricing, fill out an application here. Once this is complete, a member of our team will follow up with more information.
Our careers tab will lead you to positions that are currently available. Once your application is complete, a member of our team will reach out if you meet our criteria.
Yes, all returns and exchanges are free. Please click here to make a return request.
If you are looking to get your gear ASAP, we recommend requesting a return for a refund and placing a new order. This helps save time on shipping, as exchanges cannot be processed until they are received by UNRL.
Exchanges cannot be processed until received. There is a possibility the new item you are looking for will run out of stock. If this is a concern, we recommend requesting a return for a refund and placing a new order.
Please only include items that have been approved in your request. Your prepaid return label is weighed out to cover the garments request. Adding other items can cause additional postage and large delays in shipping. UNRL is not responsible for additional items that have not been approved.
MY ORDER IS OUTSIDE OF THE RETURN & EXCHANGE POLICY
We are unable to approve or accept items outside of this policy. If items are sent back that are not approved, UNRL is not responsible or liable for these items.
WHAT IS YOUR RETURN & EXCHANGE POLICY
Due to longer than usual shipping times with USPS and UPS, we are extending full refunds submitted within 45 days of your original purchase date and 60 days for exchanges. The garment must be unworn, unwashed, with the tag still on to be eligible for a return. If we receive garments that are clearly worn with stains or without a tag, we will decline your return and ship back your order.
HOW CAN I RETURN OR EXCHANGE MY ORDER
Head to our return portal liked here.
I LOST MY ORDER NUMBER
Your order number is in the confirmation email sent to you upon completing your purchase. If you no longer have that email, reach out to help@unrlco.com and we will be glad to help you out!
I GOT THIS AS A GIFT, HOW CAN I RETURN OR EXCHANGE?
Items that are gifted can be returned for a gift card! Please reach out to help@unrlco.com for further assistance with a gift return.
You will receive a confirmation email as soon as the request is processed. Please allow 2-3 business days once the item is received to process your request.
